We are answering all your questions and doubts regarding our packaging and delivery policies. Can’t you find an answer here? Then contact us at hello@logopouch.com
Our vegan suede fabric is made from recyled PU-Leather and Nylon. We use discarded textiles that would otherwise go to landfill or ended up in the Ocean, and give it a new life as the vegan suede fabric. We believe that recycling fabric is the future of sustainability in the textile industry.
We design everything in our UK design studio, and the products are handmade in our GRS-certified family run workshop in China. This way we can guarantee the fabric are upcycled in a PH-neutral, carbon-neutral and REACH compliant making process.
We plant a tree per order received. For larger orders that would cost more fuel to transport, we plant 1 tree per 5kg shipping weight.
Yes, all orders are shipped with tracking.
We're sure you'll love the pouches. But if you have changed your mind, you can ship your order back to us within 14 days of delivery for a full refund.
We do not accept returns on custom orders. For any other enquiry, please contact us hello@logopouch.com.
We will send you a digital mockup within 48 hours after we receive the order in our system. Handcrafting your order takes 10 working days after the mockup is approved. Shipping can take 3-10 working days depending on where you are located.
Your pouches will be wrapped in 100% biodegradable corn-made waterproof bags (cute, I know!) You can plant them in actively decomposing soil and watch them disappear in 90 days!
We'll put your well-wrapped order in a recyceled shipping box. Then our shipping partner (FedEx, DHL, TNT or Royal Mail) will label them accordingly.
Custom order takes 2-3 weeks to make, and shipping usually takes 3-10 working days after your order is dispatched. You'll be able to track your parcel.
For orders below £125, we charge a flat £10 for all orders. Everything above £125, shipping is on us!
The import tax rates and tarrifs vary per country, therefore the buyer is responsible for all custom duty and charges.
